Sizing Guide
How to Choose the Right Size
- Not sure what size to grab? Our Sizing Guide has all the cozy details to get you the perfect fit.
Returns & Exchanges
What’s your return policy?
- Our Return Policy – Easy 60-Day Returns
- At Ohana Sunshine, we want you to feel great about every pair of socks you buy from us. If something isn’t quite right, we’re happy to help.
- 🔸 60-day return window on all eligible items.
- 🔸 Items must be unworn, unused, and returned with the original packaging and tags to qualify for a return.
- 🔸 Please email us, we will send you a prepaid return shipping label and deduct the shipping cost from your refund.
- 🔸 Defective or there was a mistake on our end, we’ll cover the return shipping cost entirely.
- 🔸 For full details, please see our Return Policy page.
I ordered the wrong size—can I exchange it?
- Need a Different Size or Style? Here’s How to Exchange:
- 🔸 Email us at hello@ohanasunshine.com to request a return.
- 🔸 We’ll send you a prepaid return label to ship the item back.
- 🔸 Once we receive and inspect the item, we’ll send you a store credit in the form of a digital gift card, minus return shipping.
- 🔸 You can then use the gift card to purchase the correct size or any other style you love.
- This way, you don’t have to wait for a back-and-forth exchange—we put the power in your hands to reorder when you’re ready!
Received a Damaged, Defective, or Wrong Item?
- We’re so sorry if something isn’t right with your order! Please inspect your items upon arrival and contact us immediately at hello@ohanasunshine.com if anything is defective, damaged, or incorrect. We’ll make it right as quickly as possible.
How Do I Exchange or Return a Gift?
- If you received an Ohana Sunshine item as a gift and need to return it, we’re happy to help!
- 🔸 Send us an email to start the return process. We’ll provide a prepaid shipping label for you to send the product back.
- 🔸 For gift returns, we offer store credit in the form of a digital gift card—so you can choose something you truly love next time.
- 🔸 Please note: Return shipping cost will be deducted from your store credit, as we currently do not offer free returns.
- 🔸 Returned items must be unworn, unused, and in their original packaging to be eligible.
- We do not offer direct exchanges or refunds for gift returns at this time.
Shipping Guide
📦 Where do you ship?
- We currently ship within the United States, excluding U.S. territories such as the U.S. Virgin Islands, Puerto Rico, Guam, and other outlying areas.
- International shipping and service to these destinations are coming soon—stay tuned!
🆓 Do You Offer Free Shipping? What’s the Minimum Spend for Free Shipping?
Free shipping is automatically applied to orders over $59 and typically arrives within 5–8 business days. For orders under $59, shipping is calculated at checkout based on the package's actual or dimensional (DIM) weight via USPS.
✅ How can I check the status of my order?
- Once your order ships, you’ll receive an email with tracking information. Please allow up to 48 hours for tracking updates to appear.
- If you haven’t received your order within 14 days of your shipping confirmation, reach out to us at hello@ohanasunshine.com with your name and order number—we’ll be happy to help.
✈️ How Long Does It Take to Ship Out My Order After Purchase?
Orders are processed within1–2 business days (excluding weekends and holidays). You’ll receive a shipping confirmation email once your order is on its way.
Socks Material
✅ Sock Fabric Guide: Materials Used in Ohana Sunshine Socks
🔸 No Show Socks:
- 72% Combed cotton
- 22% Polyester
- 3% Nylon
- 3% Spandex
🔸 Hiking Socks:
- 52% Cotton
- 16% Polyester
- 28% Nylon
- 4% Spandex
🔸 Are Ohana Sunshine Socks Made with 100% Cotton?
- At Ohana Sunshine, we use thoughtfully crafted combed cotton blends and regular cotton blends in our socks, combining materials like polyester, nylon, and spandex for the perfect balance of comfort, durability, and fit.
- While many believe that 100% cotton socks are better because they’re all-natural, they actually come with downsides—no stretch, poor shape retention, shrinkage after washing, and sweat absorption without wicking.
- That’s why most high-quality socks are made with cotton blends. Adding performance fibers helps create socks that stay on, last longer, and feel better all day.
✅ What Is Combed Cotton? Why We Use It in Our Socks
- Combed cotton is a high-quality cotton that undergoes an extra step to remove short fibers and impurities, resulting in softer, stronger, and more durable yarn—perfect for making comfortable, long-lasting socks. The process includes carding, where cotton fibers are carefully brushed to align them and eliminate debris before spinning, creating a smoother, more uniform texture than regular cotton with superior softness, strength, and wear resistance.
- At Ohana Sunshine, we use combed cotton blends in our no-show socks and colorful crew socks to give you that ultra-soft feel, enhanced durability, and a better fit that lasts.
🔸 Do All Ohana Sunshine Socks Have Cushioning?
- Yes, all Ohana Sunshine socks have cushioning—each designed for different needs.
- 🔸 Our Performance No-show socks have medium full cushioning for soft, all-day comfort without feeling bulky.
- 🔸 Colorful crew socks feature zoned cushioning, offering support and padding exactly where your feet need it most.
- 🔸 Performance Hiking socks are made with full cushioning that extends to the heel, helping reduce impact and prevent blisters on long hikes.
- Why cushioning matters: It adds comfort, reduces foot fatigue, and helps protect your feet.