Shipping Policy
Where do you ship?
- We currently ship within the United States, excluding U.S. territories such as the U.S. Virgin Islands, Puerto Rico, Guam, and other outlying areas.
- International shipping and service to these destinations are coming soon—stay tuned!
How can I check the status of my order?
Once your order ships, you’ll receive an email with tracking information. Please allow up to 48 hours for tracking updates to appear.
If you haven’t received your order within 14 days of your shipping confirmation, reach out to us at hello@ohanasunshine.com with your name and order number—we’ll be happy to help.
How long does it take to ship my order?
Orders are processed within 1–2 business days (excluding weekends and holidays). You’ll receive a shipping confirmation email once your order is on its way.
How much do I need to spend to get free shipping?
Free shipping is automatically applied to orders over $59 and typically arrives within 5–8 business days. For orders under $59, shipping is calculated at checkout based on the package's actual or dimensional (DIM) weight via USPS.